In today’s gig economy, having a side hustle has become increasingly common among U.S. adults. Recent data shows that more than a third of all adults in the country have a side hustle, with some individuals making significant income from these additional ventures. Interestingly, those who are most successful in their side hustles share a common trait: high emotional intelligence.
According to Kyle M.K., author of “The Economics of Emotion” and a talent strategy advisor at Indeed, emotional intelligence plays a crucial role in the success of side hustles. M.K., who previously ran a customer experience consulting firm, emphasizes the importance of understanding people in any business endeavor. He explains that every business serves individuals, and without a deep understanding of human emotions and behaviors, it becomes challenging to achieve the desired outcomes.
Emotional intelligence, also known as EQ, is a valuable skill for developing business strategies and engaging with customers effectively. By understanding the needs and preferences of others, individuals can tailor their products or services to provide meaningful solutions. Viewing customers as real people, rather than just data points, allows for a more personalized approach that can lead to increased sales and customer loyalty.
Creating positive emotional experiences for customers is key to building a successful side hustle. Whether you’re a Twitch streamer, Etsy seller, or Uber driver, connecting with your audience on an emotional level can drive long-term success. M.K. highlights the importance of emotional intelligence in the future of work, especially as artificial intelligence takes on more operational tasks.
To enhance your emotional intelligence skills, there are several strategies you can practice. Developing self-awareness is essential, as it allows you to understand your strengths, weaknesses, and values. By asking emotion-led questions and actively listening to others, you can gain empathy and improve your relationships. Seeking feedback from trusted peers can also help you gain a better understanding of yourself and how you interact with others.
In conclusion, emotional intelligence is a valuable asset for anyone looking to succeed in their side hustle or any other endeavor. By honing your EQ skills, you can enhance your creativity, build deeper relationships, and find greater fulfillment in your work. As the gig economy continues to grow, investing in emotional intelligence can set you apart and pave the way for long-term success.


















