Discrimination against LGBTQ+ individuals in the gig economy

Discrimination based on sexual orientation is a prevalent issue in today’s society, and a recent study conducted by researchers at the University of Queensland sheds light on how this bias manifests in the gig economy. Dr. David Smerdon, Dr. Samuel Pearson, and Dr. Sabina Albrecht conducted an experiment on a popular online marketplace, involving over 1,100 job posts across six Australian cities. The results of their research, published in the Proceedings of the National Academy of Sciences, revealed that discrimination against gay men is common in the gig economy, but only for tasks that require close physical proximity.

In their study, the researchers created fictitious male profiles on the online marketplace, with some profiles clearly indicating that the requester was gay by mentioning a male partner or using a couple profile photo. The tasks posted by these profiles were categorized as either inside tasks, such as moving furniture, which require close physical proximity between the requester and the worker, or outside tasks, such as gardening, which allow for greater physical distance. The researchers found that workers were less likely to interact with gay requesters for tasks that required close physical proximity. Furthermore, those who did engage with gay requesters were more likely to have lower ratings from other platform users.

Dr. Smerdon emphasized the significance of these findings, stating that this form of bias not only impacts individuals but also distorts the labor market by leading to inefficient allocation of talent, occupational segregation, and lower productivity. The gig economy, characterized by lower regulatory oversight and reliance on peer ratings and evaluations, presents a unique challenge in addressing discrimination.

The researchers highlighted the role of online platforms in addressing this bias, suggesting that infrastructure changes similar to those implemented to combat racial discrimination could be effective in tackling discrimination based on sexual orientation. With more people participating in the gig economy either as service providers or consumers, it is crucial to understand the existence and implications of discrimination in this digital landscape.

While regulatory changes may not be sufficient to address this issue, raising awareness among online platforms and implementing appropriate measures to prevent discrimination could help create a more inclusive and equitable gig economy. By acknowledging and addressing discrimination based on sexual orientation, online platforms can promote fairness, diversity, and respect within their communities.

Overall, the study conducted by the University of Queensland researchers provides valuable insights into the prevalence of discrimination against gay men in the gig economy and underscores the importance of addressing this issue to create a more inclusive and equitable digital marketplace. By recognizing and combating bias in all its forms, we can strive towards a more just and inclusive society for all individuals, regardless of their sexual orientation.