Employee engagement among independent gig workers is a critical issue that organizations must address when working with remote teams and individuals. A recent study published in the International Journal of Management Concepts and Philosophy sheds light on the importance of improving engagement levels to enhance working conditions, well-being, and mental health for gig workers.
The gig economy, characterized by short-term contracts and freelance work, has seen a significant rise in recent years. With the advent of digital platforms and applications, individuals now have access to a wide range of job opportunities that were previously limited to traditional workplaces. While gig workers enjoy the flexibility that comes with this type of work, they also face challenges such as job security and benefits.
Rebecca Wason, a researcher at Algoma University in Canada, conducted a study using a structured questionnaire based on William Kahn’s three facets of employee engagement—meaningfulness, safety, and availability. The research revealed significant differences in engagement levels among gig workers, with many expressing satisfaction with their work but feeling isolated from their peers and management.
One of the key findings of the study was that gig workers often lacked clarity from their managers regarding the significance and purpose of their work. Additionally, some respondents reported a lack of guidance on organizational culture and norms, leading to difficulties in integrating within client teams and forming social bonds. This sense of exclusion and detachment can have a negative impact on the overall well-being and performance of gig workers.
To improve engagement levels among gig workers, effective communication, clear task assignment, and supportive organizational structures are essential. By addressing these issues, organizations can enhance the working lives of gig workers and ultimately improve outcomes for both the workers and the organizations they work for.
In conclusion, the study highlights the importance of addressing employee engagement in the gig economy to create a more positive and productive work environment for remote workers. By implementing strategies to improve communication, provide clarity on job roles, and foster a sense of belonging within client teams, organizations can support the well-being and success of gig workers in the ever-evolving landscape of remote work.
